OUR QUALITY PHILOSOPHY |
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Dynamic Imaging Solutions Inc. recognizes that the quality of the service and products that we provide our customers is inextricably linked to our ongoing and future business success. As such, our goal will always be to meet or exceed our customer's expectations in regard to the products, service and information that we provide them. Our customer's satisfaction will always be the channel by which we measure ourselves and it is the basic building block of our quality and corporate philosophy. 100% CUSTOMER SATISFACTION GUARANTEE In accordance with our quality philosophy, in the unlikely event you are dissatisfied with anything, we urge you to let us know. We will do whatever it takes to resolve the situation to your satisfaction, put in place the measures to ensure the problem will not re-occur and keep our customer satisfaction rate at 100%. |
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OUR STANDARD QUALITY & ORDER PROCEDURES | |
Our standard quality and processes are outlined below. Many of these steps require coordination and collaboration with our customers to produce the desired outcome and ensure the products meet our client's expectation and satisfaction. We understand that some of the information and requirements that we request from our customers maybe unfamiliar or seem complicated. We will work with clients to help them understand these requirements and their necessity and only ask that you are patient with us during this process to ensure that you help us, help you.
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OUR BAR CODE TESTING AND VERIFICATION QUALITY PROCEDURES | |
Dynamic Imaging Solutions follows strict quality bar code testing and verification procedures using our in-house bar code verification equipment. All orders produced that include bar codes are subjected to verification procedures at the start and the end of the production run and at regular production intervals. Bar code quality verification reports can be made available to the client upon request. Dynamic imaging Solutions Inc will attempt to ensure that a minimum of bar code ANSI grade “B” will be maintained during the entire production run. |